Animal Welfare Professionals

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

• Finn's Fund Advocate Orientation
• Finn's Fund Marketing Orientation
• How to get your long-stay dogs adopted or fostered, faster (blog)
• Setting dogs with behavioral challenges up for success (webcast)
• Make this one change and watch your whole shelter transform (blog)
• Jacksonville Humane Society's whole-shelter approach to shortening length of stay (blog)

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

• The Virginia behavioral dog foster study (ASPCA powerpoint slides)
• Loosening the reins on shelter enrichment (blog)
• Austin Pets Alive! Behavior support resource page for adopters (webpage)
• The Transparency Checklist: How to Know if Your Community's Animal Shelter is Truly Transparent (webpage)

• Finn's Fund Advocate Orientation
• Finn's Fund Marketing Orientation
• How to get your long-stay dogs adopted or fostered, faster (blog)
• Setting dogs with behavioral challenges up for success (webcast)
• Make this one change and watch your whole shelter transform (blog)
• Jacksonville Humane Society's whole-shelter approach to shortening length of stay (blog)

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

• The Virginia behavioral dog foster study (ASPCA powerpoint slides)
• Loosening the reins on shelter enrichment (blog)
• Austin Pets Alive! Behavior support resource page for adopters (webpage)
• The Transparency Checklist: How to Know if Your Community's Animal Shelter is Truly Transparent (webpage)

• Finn's Fund Advocate Orientation
• Finn's Fund Marketing Orientation
• How to get your long-stay dogs adopted or fostered, faster (blog)
• Setting dogs with behavioral challenges up for success (webcast)
• Make this one change and watch your whole shelter transform (blog)
• Jacksonville Humane Society's whole-shelter approach to shortening length of stay (blog)

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

• The Virginia behavioral dog foster study (ASPCA powerpoint slides)
• Loosening the reins on shelter enrichment (blog)
• Austin Pets Alive! Behavior support resource page for adopters (webpage)
• The Transparency Checklist: How to Know if Your Community's Animal Shelter is Truly Transparent (webpage)

• Finn's Fund Advocate Orientation
• Finn's Fund Marketing Orientation
• How to get your long-stay dogs adopted or fostered, faster (blog)
• Setting dogs with behavioral challenges up for success (webcast)
• Make this one change and watch your whole shelter transform (blog)
• Jacksonville Humane Society's whole-shelter approach to shortening length of stay (blog)

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

• The Virginia behavioral dog foster study (ASPCA powerpoint slides)
• Loosening the reins on shelter enrichment (blog)
• Austin Pets Alive! Behavior support resource page for adopters (webpage)
• The Transparency Checklist: How to Know if Your Community's Animal Shelter is Truly Transparent (webpage)

• Finn's Fund Advocate Orientation
• Finn's Fund Marketing Orientation
• How to get your long-stay dogs adopted or fostered, faster (blog)
• Setting dogs with behavioral challenges up for success (webcast)
• Make this one change and watch your whole shelter transform (blog)
• Jacksonville Humane Society's whole-shelter approach to shortening length of stay (blog)

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

• The Virginia behavioral dog foster study (ASPCA powerpoint slides)
• Loosening the reins on shelter enrichment (blog)
• Austin Pets Alive! Behavior support resource page for adopters (webpage)
• The Transparency Checklist: How to Know if Your Community's Animal Shelter is Truly Transparent (webpage)

• Finn's Fund Advocate Orientation
• Finn's Fund Marketing Orientation
• How to get your long-stay dogs adopted or fostered, faster (blog)
• Setting dogs with behavioral challenges up for success (webcast)
• Make this one change and watch your whole shelter transform (blog)
• Jacksonville Humane Society's whole-shelter approach to shortening length of stay (blog)

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------

Updated 3/31 at 12:38pm PT - Recording is now available to watch on-demand in Maddie's University. You can complete a quiz about this session to earn CAWA, NACA and RACE CE: https://university.maddiesfund.org/products/big-dog-master-class-block-4-focus-on-long-stay-dogs

Proven strategies to help 'long stay' dogs find homes 

Please use this thread to ask follow-up questions to our presenters about this session. Any questions that we don't get a chance to answer during the live Q&A session will be answered here.

Presenter: Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center

@Rachel Jones (she/her) entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation's largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie's Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU's Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie's Fund. She is currently PACC's Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.

------------------------------------------------------------------

The 'warehousing' conundrum and how to address it
Presenter: Kristen Hassen, MA, Director, American Pets Alive! and Human Animal Support Services

@Kristen Hassen is the Maddie's® Director of American Pets Alive!, overseeing the Human Animal Support Services project, the Maddie's® Learning Academy, and AmPA!'s lifesaving initiatives. Previously, she served as the Director of Pima Animal Care Center, the open-admission animal services department in Tucson, Arizona, and before that, the Deputy Director of Austin Animal Center, in Austin, Texas. Kristen is an adjunct faculty member at the University of Arizona's Mel and Enid Zuckerman College of Public Health and serves on the Board of Directors of the National Animal Control Association. Kristen writes and teaches nationally and internationally on a variety of subjects including animal services organizational restructuring, transforming animal services culture, progressive animal control, high volume foster programs, animal welfare as social justice movement, crisis communications, community-centered sheltering practices, the Human Animal Support Services elements, and the future of animal welfare volunteer programs.

​​
#AdoptionsandAdoptionPrograms
#Behavior,TrainingandEnrichment
#CaseManagement*
#Conferences,WorkshopsandWebcasts
#EducationandTraining
#MarketingandSocialMedia

------------------------------
alison gibson
------------------------------